Shipping Policy
To facilitate a smooth and efficient shipping process, we have partnered with Amazon for our shipping services.
We ensure that
- all our products reach you in the best of conditions with no damages
- packaging materials used is of the best quality and sourced from reliable vendors
- thorough testing of package worthiness is undertaken before using them for shipping and delivery
Shipping Destination:
- We ship to addresses within the United Kingdom only.
Shipping Fees:
- We offer free standard shipping.
Order Confirmation & Processing:
-
As soon as you place your order, you will receive an order confirmation via email.
Our team will process the order, and Amazon will deliver it to your shipping address. - During peak seasons or promotional periods, order processing may take slightly longer due to increased demand. We appreciate your patience and understanding in such cases.
Order Tracking:
- Once your order is shipped, we will provide you with a tracking number via email.
- You can use the tracking number to monitor the progress of your shipment through our shipping carrier's website.
Customer Support:
You can send an email to contact@shopkapiva.co.uk in case you wish to raise any concern regarding the product delivered.