Shipping Policy

To facilitate a smooth and efficient shipping process, we have partnered with Amazon for our shipping services.

We ensure that

  • all our products reach you in the best of conditions with no damages
  • packaging materials used is of the best quality and sourced from reliable vendors
  • thorough testing of package worthiness is undertaken before using them for shipping and delivery

Shipping Destination:

  • We ship to addresses within the United Kingdom only.

Shipping Fees:

  • We offer free standard shipping.

Order Confirmation & Processing:

  • As soon as you place your order, you will receive an order confirmation via email.
    Our team will process the order, and Amazon will deliver it to your shipping address.
  • During peak seasons or promotional periods, order processing may take slightly longer due to increased demand. We appreciate your patience and understanding in such cases.

Order Tracking:

  • Once your order is shipped, we will provide you with a tracking number via email.
  • You can use the tracking number to monitor the progress of your shipment through our shipping carrier's website.

Customer Support:

You can send an email to contact@shopkapiva.co.uk in case you wish to raise any concern regarding the product delivered.